Delivery
All the details below.
Where do we ship to?
We deliver rapidly and for free anywhere within the European Union:
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
If you order outside the EU, you may incur import costs.
Some of our delivery times will not be quite as fast as in our core markets such as Germany, Austria or Portugal. We will, of course, always do our best to make sure your order gets to you as quickly as possible. And we will keep you informed in real-time on where your order is.
Note that we are building out our delivery capabilities to be able to offer the same world-class service wherever you call home.
If you live in a country not listed above and would still love to buy one of our products, please get in touch and we will see what we can do!
Shipping costs (including VAT)
If you don't live in the European Union or Switzerland, Iceland and Liechtenstein, and would still really like one of our products, then maybe we can still help. We would charge a shipping fee in such cases, though.
Delivery times
Unless otherwise specified, delivery usually takes 2-3 working days. Delivery times may vary based on your exact location and demand. We're committed to getting your order to you as quickly as possible, and will keep you updated throughout the process.
Please note that we generally don't deliver on Sundays or holidays. If you've ordered items with different delivery times, we'll send them together and the delivery time will be based on the item with the longest delivery time.
Accepted payment methods
- Payment by credit card
- Payment by Sofort / Sofortüberweisung
- Payment by invoice (via Klarna)
- Payment by installment purchase (via Klarna)
- Payment by direct debit (via Klarna)
- Payment by credit card (via Klarna)
- Payment by Google Pay
- Payment by Apple Pay
- ShopPay
Via PayPal Checkout:
- Payment by PayPal
- Payment by PayPal Express
- Payment by credit card
- Payment by SEPA direct debit
- Payment by "Pay Later"
- Payment by installment purchase
Further details on payments
When paying by credit card (without using a payment service provider), your credit card account will be charged upon conclusion of the contract.